TA’AKTANA, a Luxury Collection Resort & Spa, Labuan Bajo

Everything about this hotel was exceptional! I can’t even begin to describe how incredible the service, comfort, and overall experience were. I was searching for a kid-friendly hotel in Labuan Bajo, and this was the only one that allowed children under 12 to stay with their parents. I was lucky enough to secure a room before it sold out for the Lunar Holiday. Even though I booked a king-bed room, I was amazed by how spacious and well-ventilated it was. The service went beyond excellent—we were personally greeted by the hotel manager, Peter Kleiss, along with the front desk staff. What made it even more special was the seamless check-in experience, which was done in our room with the assistance of our assigned 24-hour butler, Yosef. The kids’ club was fantastic! My daughter was in tears when it was time to say goodbye to Ms. Astri, Ms. Tri, and Ms. Ima. The recreational team also made our stay memorable by arranging for my husband and me to try on traditional Manggarai attire and learn about the Manggarai culture—huge thanks to Mr. Yohanes and Ms. Ima for that! The hotel also organized various activities for us, including snorkeling, water scooters, kayaking, and hiking. Special thanks to Mr. Julio and Mr. Leri for their assistance. The food was absolutely delicious, carefully curated by the talented Chef Andi Hartono. When I experienced seasickness from island hopping, Chef Andi thoughtfully prepared a herbal tea that instantly relieved my headache. There were so many wonderful staff members whose names I can’t recall, but what amazed me most was how they all remembered ours! Their warmth and hospitality made us feel truly special. We stayed for five nights, yet when it was time to leave, it felt like we were leaving a piece of our hearts behind. This hotel is truly one-of-a-kind, and we will definitely return—especially since the kids had such an unforgettable experience.

This is a phenomenal high end property. Exquisitely designed with exceptional customer service, dining and facilities. I've never seen such an incredible fitness room at a hotel- with every possible cardio option, free weights (including Olympic barbell and weights!) and machines. The Olympic size lap pool is divine. The spa is second to none. The hotel unapologetically requires guests to adhere to a dress code (e.g. no bathing suits in the restaurants; yes, you have to wear shoes). I especially appreciated that although the property welcomes families and small children, they don't allow children below age 12 to be in their higher end restaurants. It was wonderful to enjoy peaceful meals without the squealing, whining or crying of unmanaged tykes. This property is for the discerning guest who knows this quality comes at a higher price point - however, that price point is far less than one could expect to pay elsewhere in the world.

Absolutely everything from the beautifully furnished and decorated room or rather villa to the incredibly exquisite food to really everyone of the helpful and warm-hearted staff made our stay unforgettable. We were really sad to leave and will hopefully be back one day.

Everything is great in this hotel! The rooms are big, the beds are very comfortable and cozy, the service is amazing, the food is delicious and the people are incredible!

Super Amazing Luxury for Relaxing, hospitality and all the staff are very helpful and nice, Great place, we make a great memories and the best moments for us ❤️